1. Warranty Coverage

  • Duration: All repairs are covered by a 6-month warranty.
  • Exclusions: This warranty does not apply to:
    • Accidental damage
    • Water damage

2. Repair Guarantee

  • In the event that a repair is unsuccessful, you will not incur any charges except for a diagnostics fee of £34.

3. Delivery and Responsibility

  • All prices on our website include free tracked return delivery of your device.
  • It is the customer’s sole responsibility to ensure that the device is posted to our repairs lab using the correct postage.

4. Contact Information

For any enquiries regarding our warranty policy or to book a repair, please contact us:

5. Address for Returns

Please send any returns to:

TF2 Smartphone Solutions
47 Market Street
Oakengates, Telford
TF2 6EL

6. Opening Hours

  • Monday – Saturday: 09:00 – 18:00
  • Sunday: 10:00 – 17:00

Thank you for choosing TF2 Smartphone Solutions! Your satisfaction is our priority.