When your iPad needs repair—whether it’s a cracked screen, weak battery, or damaged charging port—using genuine Apple parts makes a huge difference in performance and durability. Unfortunately, many third-party repair shops use counterfeit or low-quality parts that can cause problems later. Here’s how you can tell if your iPad parts are genuine during repairs.
1. Ask for Apple Authorized Service
The easiest way to ensure genuine parts is to take your iPad to an Apple Authorized Service Provider (AASP) or an Apple Store. Authorized centers receive original components directly from Apple and follow the company’s repair standards. If the repair shop isn’t listed on Apple’s official website, they likely don’t have access to genuine parts.
2. Check Part Quality and Build
Genuine iPad parts have a premium look and feel:
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The glass is smooth, with precise edges and uniform color.
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The display shows accurate colors and brightness, matching Apple’s quality.
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The aluminum or plastic housing feels sturdy and well-fitted—no loose or uneven areas.
Counterfeit parts often look slightly off—colors may be duller, brightness inconsistent, or the screen may feel overly reflective or cheap.
3. Verify Serial or Part Numbers
Apple parts typically have serial numbers or QR codes that can be verified by Apple’s system. Ask your technician to show you the part before installation and check whether it carries an Apple logo, part number, or traceable ID.
4. Use iPadOS Diagnostics
After repair, you can check part authenticity directly on your device.
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Go to Settings → General → About.
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If your iPad has been repaired with Apple parts, it may display messages like “Genuine Apple Part” next to the component (for example, display or battery).
If you see a message that says “Unknown Part” or “Unable to verify this iPad has a genuine Apple display,” it likely means a non-genuine part was used.
5. Ask for a Repair Receipt or Documentation
Authorized repair shops always provide a detailed service receipt showing the parts replaced, along with their serial numbers. A shop that refuses to share part information or offers suspiciously cheap repairs may be using aftermarket components.
6. Test Performance After Repair
Even if parts look genuine, performance can reveal the truth:
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Screen: Check for touch sensitivity, brightness, and True Tone function.
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Battery: Ensure it charges properly and doesn’t drain unusually fast.
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Camera or Sensors: Test Face ID, front/rear cameras, and auto-brightness.
Any inconsistency might indicate non-genuine or poorly fitted parts.
7. Price Can Be a Clue
If a repair quote is significantly cheaper than Apple’s, that’s a red flag. Genuine parts come at a higher cost because they meet Apple’s strict manufacturing and testing standards.
Using genuine iPad parts helps preserve your device’s performance, safety, and resale value. While third-party options may look attractive, they often lead to reduced battery life, display issues, or even device damage over time.
Always ask questions, verify credentials, and check your iPad’s system settings after any repair. A little attention now can save you from costly problems later.